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Carriage Charges, Delivery Times & Returns
UK MAINLAND DELIVERY PRICES:

For orders being sent to UK mainland and Northern Ireland addresses carriage (inc. insurance) is £4.95 per order.

Certain heavy items may be subject to extra carriage charges but you will be informed of this before we process the order.

FOR OVERSEAS DELIVERY PRICES PLEASE SCROLL TO BOTTOM OF PAGE.

Our aim is to process all orders within 2 working days of receipt on our premises. Most orders are despatched by Parcel Force 48 Hour service although some smaller orders will be despatched by Royal Mail.

Although we do aim to process all orders in the shortest time possible, sometimes delays may occur due to a busy time of year or unavailability of stock. For this reason we ask that all customers allow up to 28 days for delivery.

We are commited to keeping our prices low and this includes the carriage charges. Your £4.95 goes towards paying for the postage, packaging, processing and insurance of your order. Morrant subsidise the cost of most parcels that we despatch.

If you have any queries regarding the delivery of your order, please feel free to contact us on 020 8530 5307 or by e-mail at info@morrant.com

Guarantee:

New Goods: If on receipt you are not completely satisfied, simply return the goods unused within 14 days for a full refund. Are returns form is printed on the back of your invoice. We regret that carriage charges are not refundable.

Faulty/Damaged Goods: On receipt of your order you will find a Returning Goods form. Please keep this safe and follow the instructions should you need to return a faulty item.

If you have any queries regarding returning goods please feel free to call us for advice on 020 8530 5307 or e-mail info@morrant.com
OVERSEAS DELIVERY
EUROPEAN DELIVERY PRICES:

Channel Islands:

Small items up to 1kg = £4.95, 1-2kg = £7.95

Over 2kg and large items = £9.95


Republic of Ireland, Belgium, Luxembourg, Netherlands (Holland):

Small items up to 1kg = £8.95

Over 1kg and large items = £13.95


Denmark, France, Germany, Monaco:

Small items up to 1kg = £9.95

Over 1kg and large items = £14.95


Italy, Spain, Greece, Portugal:

Small items up to 1kg = £9.95, 1-2kg = £14.95

Over 2kg and large items = £23.95


Austria, Czech Rep, Finland, Norway, Poland, Sweden, Switzerland:

Small items up to 1kg = £9.95, 1-2kg = £14.95

Over 2kg and large items = £31.95


Canary Islands, Gibralta:

Small items up to 1kg = £9.95, 1-2kg = £14.95

Over 2kg and large items = £38.00

The above charges will not appear on your order confirmation but will be added to the order and charged to your card before despatch. By placing an order online, you agree to the above charges. All prices are subject to increase at any times by our carriers, should the price of delivery increase from the above prices, you will be notified before despatch.

If you have trouble filling out your address, please complete the section as best you can using the spaces provided, we will amend the details before processing the order. If you have any queries, please email info@morrant.com before placing your order.

OVERSEAS, OUTSIDE EUROPE:

Overseas orders outside of Europe are subject to international delivery charges. These are calculated by the weight and size of the parcel. If the carriage is high in relation to the order value we will contact you before proceeding.

If you would like a quote for carriage before ordering, please e-mail us with details of your order at info@morrant.com

We are unable to cover any postage costs should you need to return any items to us from outside of the UK for any reason.
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